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A major Canadian insurance company |
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Transform a major Canadian insurance company’s dated IT infrastructure into an industry leading system that delivers a distinct competitive advantage. |
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A major Canadian insurance company was using aging enterprise applications that were expensive, difficult to learn and not addressing their competitive needs |
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They wanted to build a new policy administration system from the ground up that would meet their specific requirements for advanced capability and functionality |
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They also wanted a ‘tool kit’ that could be modified and expanded to create a totally customized program that met their specific needs |
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Since the insurance company did not have employees with the programming expertise to create the programs, they needed to work with a company that could supply the expertise necessary to make their vision a reality but under their guidance and supervision |
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CGI had an existing tool kit that provided the perfect base from which to build |
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CGI had unrivalled expertise in the insurance business, so there was no industry learning curve for CGI personnel |
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Creating a enterprise system of this magnitude involves considerable financial and human resources over an extended period of time. CGI easily met this requirement, delivering on time and on budget |
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Prior to committing to the project, CGI performed a comprehensive risk evaluation to ensure that both parties understood the scope of the work and the potential issues involved in a project of this particular magnitude. This first, crucial step was important to all concerned |
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Since the project was the vision of the insurance company, and CGI personnel would be working under their supervision to fulfill that dream, the next vitally important step was for CGI to understand and define their requirements. |
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CGI was then able to design the architecture and create the blueprint for transforming their specific needs into actual programs. |
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Once CGI had laid this foundation, work commenced on the building and programming of the new enterprise system |
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This insurance company is now the technological leader in Canada, and have successfully positioned themselves where their competition would like to be |
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Policy processing is faster, easing much of the workload from the company’s underwriters |
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The programs are more intuitive, and are now much easier to learn and use |
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Electronic forms from the insurance company’s broker management system can now be input directly into the new system, using existing industry standards. |
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Employee turnover has been reduced |
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IT efficiencies have improved by 32% |
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Discover how we can transform your business.
CGI. Good to know. |
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