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Government

Transforming the business of government

With CGI trust is there. So much so, CGI modernized our tax system through the Partnership Project. Their Flexibility and absolute belief in our goals and objectives made this very process possible. The partnership continues to be a shining example of the benefits that can be achieved by partnering government with the private sector to bring modern solutions to all citizens.

Danny M. Payne, Commissioner of Taxation,
Virginia Department of Taxation

Governments face unprecedented pressures. Mounting program costs due to an aging population plus a vacuum of knowledge left by a vast retiring workforce is culminating in a new breakpoint. At the same time, the public sector must contend with a myriad of issues: Constrained revenues and limited control of their overall revenue base. Implementation of new security requirements. Replacement of aging technology infrastructures. Ever increasing demands for multi-channel services.

The good news is that governments worldwide are breaking new ground. Through creative partnerships, they are leveraging innovative business processes and technologies that transform operations for the future and deliver on the process and technology demands of today. The public sector can now better track and invest their resources, collect all redeemable revenues, and create and manage efficient channels of service delivery.

CGI has the unparalleled experience and expertise governments need to harness these opportunities. Our full-service and focused capabilities are built upon proven and repeatable frameworks that lead to rapid deployment, measurable process improvements, cost savings and increased satisfaction. We also manage services on behalf of clients, allowing the public sector to reduce the complexity of day-to-day operations and to better focus on the business of government.

CGI’s government experience and expertise include:


  • Major provider to federal, state, provincial, local and municipal governments in the U.S., Canada, Europe and Australia
  • Proven transformational “single-window government” solution has collected millions of dollars on behalf of 16 government departments and 60+ municipalities in Canada
  • Leader in running back-office government operations, having helped 190+ state and local organizations better serve 90M+ citizens and providing strategic financial management to 100+ U.S. federal agencies
  • Proven spend analysis technology and service offerings have examined $429 billion of spend for 100+ clients
  • Government debt collection solution offered through innovative funding models allows clients to increase revenue without raising taxes
  • Leader in human services, particularly child welfare, where we have more SACWIS systems in production than any other provider

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