ECM: Enterprise content management for government

Governments constantly are challenged to operate with reduced budgets while meeting increased demands for service; yet opportunities exist to improve business processes that result in lower costs and greater response time. Through CGI’s enterprise content management (ECM) solutions, governments have access to proven solutions that electronically manage their documents and case files. CGI’s ECM solutions provide instant access to information, creating more efficient processes and a greater focus on service, rather than record keeping. The solutions link multiple departments to increase communication and eliminate duplicate processes.

Combining the ECM solutions with CGI’s in-depth government expertise results in the reduced costs of day-to-day operations—eliminating storage and paper costs—and improved staff productivity. In addition, penalties for lost records or misfiled documents are reduced and overall compliance is increased.

Key solutions

CGI offers several ECM solutions tailored to meet specific agency requirements and customized to best meet individual clients’ environments. These offerings include:

• ECM for Judiciary (PDF)
• ECM for Housing (PDF)
• ECM for Health and Human Services (PDF)
• ECM for City/County Enterprise
• eCAF module (the solutions’ electronic common application form)

Related services and solutions

CGI can package numerous services and solutions within its ECM offerings to provide clients with a robust document and case management suite. A sampling of these additional services and solutions include:

• Case management for prosecutors’ offices
• Case management for departments of senior and adult services
• Workflow
• Electronic forms application
• E-filing

Also see

* CGI’s suite of ECM solutions for government agencies was formerly known as eRIMS.