Database services

CGI’s Database Services team can provide or enhance the database administration and monitoring of your Oracle, Sybase, SQL Server, and DB2 databases. With services ranging from specialized database tuning to complete operational administration, our team of highly skilled professionals can provide database services that correspond to your business needs.

Our managed database services can assist you in lowering your support costs by offering resources only when you need them. By contracting your database support through CGI’s DBAdvantage program, you can:

• Focus on what is important for your business
• Avoid the costs of hiring and retaining high-priced DBAs
• Minimize or eliminate training costs for your DBAs
• Receive regular maintenance & monitoring of your databases
• Tap into a pool of DBA knowledge provided by a team of highly skilled professionals
• Access our Call Centre to reach experienced DBAs to help with your database problems
• Increase resource coverage as required for large projects, vacation, and sick time

We keep your databases running smoothly by providing remote daily proactive or real-time advanced monitoring. This monitoring prevents situations that cause immediate database failure therefore eliminating the high costs that result from downtime. We contribute to your peace of mind by our ability to immediately respond to these events before they become major problems.

Our DBAdvantage program includes a complete assessment and documentation of your environment, as well as thorough backup & recovery and security reviews. Our adherence to ISO 9001 management frameworks ensures efficiency, reliability and consistently high-quality service levels.

CGI offers the flexibility of on-site or remote support with a vast array of managed services including performance tuning, backup & recovery solutions, security methodology, data migration, capacity planning, and custom training. We can work directly with your existing DBAs, develop a full database outsourcing solution for your company, or provide any range of services in between.

CGI’s managed database services are a core component of our end-to-end IT and business services which include technology management, application management, system integration and consulting and business process services.