Gaining and satisfying customers also dominates, with executives recognizing the need for digital-driven, omni-channel experiences in an increasingly competitive banking environment.
We conducted 200 in-person interviews with banking clients—including capital market, retail banking, and corporate and transaction banking organizations—to hear more about their top trends and priorities.
Manufacturers are looking at Industry 4.0 and a digitally-connected ecosystem as essential to their digital transformation success. Read the insights and findings in the 2017 CGI Client Global Insights.