Our unparalleled expertise managing core banking conversions for credit unions has allowed us to streamline our conversion processes. We have the depth of knowledge required to execute conversions efficiently, ensuring minimal impact to your operations. CGI is also the only core banking provider to offer end-user training of the Fiserv DNA® platform, giving clients access to ongoing support and ensuring your team is onboarded effectively.
- Processing release and management – support for system updates
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Release management can be intimidating when you must manage new functionalities and ensure you have the required resources available for testing. We set you up for success before and after each release with help from our knowledgeable team who will support all of your system updates.
- Conversions and mergers – trusted advice and a proven track record
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We know converting to a new banking system is a daunting task. Our team has the experience to lead and execute a conversion with your credit union. We ensure downtime and member impact is minimal, giving your credit union and members a state-of-the-art retail banking system to take you into the future. Our software development team focuses on creating time-saving applications and our banking system experts can deliver training support and offer solutions that save time and money.
- Year-end support – resources that can help you
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Equipping you to succeed at year end is something we take very seriously. We have developed comprehensive guiding documents, checklists and other resources to help facilitate year end processes, making sure we go above and beyond to help you manage everything end-to-end.
To find out more about DNA and whether it is the right platform for your credit union, please contact our team.