While the application of artificial intelligence (AI) is embedded within daily enterprise operations across a range of industries — for example, entertainment, healthcare, and media communications—the application of AI within the payments industry is still in its infancy outside of the FinTech segment.
This paper, written in partnership with Payments Canada, marks the beginning of an exploration into the merits of AI-powered applications in the wholesale payments system. We identify four use cases where AI and predictive analytics could be applied to solve market problems or reduce repetitive manual work while improving overall efficiency.