CGI was tasked by a leading telecommunications company's Transformation Center of Excellence with driving this critical shift through a comprehensive agile transformation plan that used Scaled Agile Framework (SAFe) methodology and involved enterprise agility coaches to support the organization’s executives.
To remain competitive and drive growth in today’s consumer-centric digital world, a modern and seamless customer experience needs to be at the heart of every organization’s operation. The travel sector is no exception – today’s hyper-connected travellers expect the convenience...
As part of the deployment of its global privacy protection program, a leading Canadian insurer finalized a strategic partnership with CGI to successfully launch and manage the change for this crucial initiative.
Leading insurance organizations are tapping into the revolutionary capabilities of AI-driven chatbots to take the customer experience and business efficiency to new levels. Today’s powerful AI chatbots act as virtual assistants – streamlining and accelerating operations by instantly providing precise...
Cybersecurity is a key focus in information technology discussions and strategies. As global connectivity grows, the nature of cyber threats has evolved, with adversaries often located far from their targets. Malware is increasingly accessible through as-a-service models on the dark...
Global IT outage – The importance of business continuity
September 12, 2024 The incident on July 19, 2024, brought a significant part of the global economy to a standstill. For several long hours, many sectors were unable to operate or recover from the outage, underscoring the interdependence of digital systems and the...
To help save lives, improve fire safety and access to affordable fire insurance for First Nations communities, Mustimuhw and CGI developed a solution using AI and non-intrusive technology.