Top trends and priorities focus on digitization, modernization and security

We met with 74 transportation and logistics executives to understand their top priorities and how they are preparing for and adapting to key trends shaping their organizations. This year, executives are prioritizing the following:

  • Achieving regulatory compliance driven by new and evolving regulations like CSRD*
  • Accelerating modernization to achieve the transformative benefits of digitalization
  • Exploring AI to enhance operations and prepare for future growth and innovation
  • Securing the business through IT/OT cybersecurity

* Corporate Sustainability Reporting Directive 

cargo containers on container ships an industrial port

Interest in AI has exploded and is only set to increase.

34%
cite AI as their top innovation priority over the next 3 years
40%
are exploring GenAI, while traditional AI implementations are up 29pp to 56%
58%
are exploring GenAI for software development

Impacts of climate, business value chains and talent shortages drive transformation

  • Climate change grows in importance
    75% cite climate change as a high-impact macro trend shaping their organization (+15pp YoY)
  • Majority feel the impact of business value chain reconfiguration
    40% and 42% cite the degree of impact as “high” and “medium,” respectively
  • Talent shortages remain a concern
    28% of clients say shortages of talent is the top challenge in achieving business priorities
warehouse worker holding tablet stock checking in warehouse

What digital leaders do to accelerate results

Organizations generating expected results from their digitization strategies—the digital leaders—share common attributes that enable them to accelerate outcomes compared to others. For example, digital leaders in transportation and logistics:

Health digital attribute 2

Are less challenged
by legacy systems

-47pp

vs. others*

Health digital attribute 3

Have deeply integrated
business and IT strategies

+31pp

vs. others*

Have highly agile business models to address digitization including integration of new technologies

Have highly agile
business models

+39pp

vs. others*

* those building or launching digitization strategies
pp = percentage points
 

Recommendations for improving data and operations to drive innovation

1

Leverage regulatory compliance as a competitive advantage and digital accelerator.

2

Improve supply chain resilience to fortify operations amid increasing market and geopolitical uncertainty.

3

Learn from digital leaders to tailor a strategy that will help accelerate outcomes.

4

Accelerate IT modernization to advance digitization across the organization and partner ecosystem.

5

Strengthen your data foundation by taking steps to improve data quality, management and governance.

6

Benefit from the power of AI by exploring use cases while building a data driven enterprise.
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Business Consulting    Artificial intelligence    Cloud and IT modernization  Cybersecurity Sustainability and ESG advisory

 

 

Client stories and thought leadership