Interest in emerging technologies such as artificial intelligence (AI), machine learning (ML), and cloud computing is growing across organisations, with a strong appetite for experimentation. However, successfully exploring, testing, and implementing these technologies—and achieving meaningful outcomes—requires a well-defined methodology, a...

Boosting the ‘intelligent’ in intelligent payment routing with AI
2 March 2025 For those who have not come across the term, intelligent routing refers to a set of rules that banks use to dynamically direct payment transactions to the most appropriate payment scheme. These rules are based on the paying customer’s preferences...
In 2024, we continued to pursue our Environmental, Social, and Governance (ESG) commitments and quantitative targets with dedication and action. Our ESG progress again is positively assessed and recognized by leading organizations, including EcoVadis, the Dow Jones Sustainability Index (DJSI)...
In part two of our Energy Transition Talks podcast series on generative artificial intelligence (AI), CGI experts Diane Gutiw and Peter Warren further explore the implications and applications of AI in the energy and utilities industry, examining how digital twins...
The Security of Critical Infrastructure (SOCI) Act 2018, which was significantly amended in 2021 and further refined in subsequent updates, is Australia’s framework for strengthening the resilience of critical infrastructure. If you work in energy, water, healthcare, telecommunications, transport, or...
The innovative CGI Cyber Escape was demonstrated to the Minister for Education, Training and Skills, Blair Boyer at Woodville High School in South Australia. The Cyber Escape experience is designed to foster interest in STEM, increasing South Australia’s pool of...

Three data must-haves in applying GenAI to payments processing
12 February 2025 This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.