Innovate with AI to further your competitive advantage

Since the foundation of CGI, we have helped clients in Canada seize the opportunities and overcome the challenges of technology, and AI is no exception. Today, artificial intelligence and machine learning are driving innovation, enabling new services and products, accelerating automation, boosting efficiencies, and transforming business models, all to the benefit of both the organization and the human.

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Efficiency

Automate processes and decision-making to increase efficiencies and optimally reduce costs.

  • Virtual customer and employee assistance
  • Asset performance
  • Workforce optimization
  • Switching modeling

Revenue

Gain insights on each customer's unique behavior, preferences, and needs to improve offers and delivery.

  • Personalized services (increasing customer lifetime value)
  • Energy optimization, forecasting and pricing

Risk Management

Improve safety, lower risks and help to ensure regulatory compliance.

  • Cyber and OT protection
  • Fraud prevention
  • Adherence to standards

Resilience

Maximize uptime and life expectancy of critical systems and infrastructure.

  • Digital twins
  • Predictive asset maintenance
  • Supply chain demand planning
  • Quantum logistics

Sustainability

Advance sustainability objectives, carbon reduction and tracking through insights and tools.

  • Automated digital audits
  • Corporate reporting
  • Carbon capture, certification and tracking

Automate processes and decision-making to increase efficiencies and optimally reduce costs.

  • Virtual customer and employee assistance
  • Asset performance
  • Workforce optimization
  • Switching modeling

Gain insights on each customer's unique behavior, preferences, and needs to improve offers and delivery.

  • Personalized services (increasing customer lifetime value)
  • Energy optimization, forecasting and pricing

Improve safety, lower risks and help to ensure regulatory compliance.

  • Cyber and OT protection
  • Fraud prevention
  • Adherence to standards

Maximize uptime and life expectancy of critical systems and infrastructure.

  • Digital twins
  • Predictive asset maintenance
  • Supply chain demand planning
  • Quantum logistics

Advance sustainability objectives, carbon reduction and tracking through insights and tools.

  • Automated digital audits
  • Corporate reporting
  • Carbon capture, certification and tracking

Enabling AI where you are

With a growing list of AI practitioners available from coast to coast, CGI supports you from strategic advisory to managing services. Our internal AI training program has been recognized for increasing expertise.
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Responsible from the ground up

The CGI Management Foundation includes a Responsible Use of AI framework to guide our consultants protect your interests, and CGI has signed the Canada Voluntary Code of Conduct for AI.
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Human-centered

For CGI, AI is about increasing efficiency and amplifying productivity, not replacing people. We believe trusted data and awareness of underlying biases are key to turning AI into a competitive advantage.
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Starting with data governance to fuel your innovation

Over five decades, CGI has developed extensive knowledge of Canadian industries and their standards through partnerships with public and private sector clients. Moreover, our proximity model provides exclusive insights into relevant laws and regulations, allowing us to contribute in discussing their evolution. We know data governance is the foundation of your AI journey to success.

How we innovate

Industry and AI SMEs working together to optimize your use cases

You know your organization best, and your progress lies in how you make use of your enterprise data. By collaborating with industry counterparts at CGI, our AI experts gain deeper insights into your market, achieving a comprehensive view of your organization. Thanks to this, they can better leverage AI as a problem solver to provide an adequate response to your challenges.  

See our recognitions

Traditional to generative to agentic to physical AI: data at scale, everywhere 

Fulfilling the needs of innovation and value creation, companies are moving into automation to drive productivity. More vendors are integrating AI assistants into their software, SaaS platforms, IoT devices and robots, investing highly into AI compute. Autonomous agents can help you keep a leading edge on your competition, but only once you have overcome biases and build processes to keep the human in the loop where needed. Whether it is for AIOps, MLOps, conversational AI, or our own IP solution, our teams are ready for you.

Beyond GenAI

 

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Colleagues talking in a room

 
Effortless

health monitoring for astronauts in the space

 
Improved

fire safety with infrastructure digital twins

 
Higher

net promoter scores with virtual customer service agents

Increased

reliability on anomaly detection in daily banking transactions

Reduced

client churn with campaign automation and enhancement

Faster

application remediation for a better security posture

 

 

 

2 Womens on stage

Better outcomes for your organization and for people

 

"Our partnership with CGI enables us to work with a technology leader and develop an efficient and adaptable solution that will significantly empower nations and improve health and well-being in their communities.”

Mark Sommerfeld, CEO, Mustimuhw Information Solutions

 

 

Visit our AI success stories center

Financial services

Our technology experts Andrew Donaher, Franck Descubes, and Chris Juryn offer actionable AI insights to help you navigate a rapidly evolving digital landscape.

Manufacturing industry

Experts Stéphane Helstroffer, Aumesh Hurry, Magali Amiel, Andrew Donaher exchanged on AI can help organizations achieve a state of “predictive productivity”.

Energy and utilities

Experts Peter Warren, Vincent Dufresne, Mark van Engelen, and Andrew Donaher discussed AI and integrating renewable energy into the grid.

Public sector

Experts Diane Gutiw and Alex Synnett were joined by Mr. Alex Benay of the Government of Canada to discuss how digital leaders tackle the challenges of AI adoption in the sector.

 

 

The advent of ChatGPT has democratized the use of AI not only for individuals, but also for enterprises. In less than 24 months, a great number of them have evolved from infancy to maturity in adopting generative AI. We have supported Canadian organizations move from consideration to pilot testing to production, and they are now reaping the benefits of LLMs. Four imperatives are driving the way we support our clients in scaling, and we apply them for our own growth.

CGI AI Imperatives

 

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Active in the Canadian ecosystem and in the global realm for over three decades

 

Wants to join our team?

Consult our job openings