AI is accelerating transformation across the insurance industry, reshaping how organizations manage operations, serve customers and process information. AI agents are now embedded in claims platforms, underwriting systems, customer service tools, and document-intensive workflow applications, enabling significant gains in speed...
In today’s hyperconnected world, cyberattacks are no longer rare events - they represent a constant, invisible war undermining economies, trust, and personal security. Every fraudulent call, spoofed message, or fake website erodes confidence in the digital fabric that binds modern...
Across Canada and globally, retail is entering a period of rapid reinvention. With shifting consumer behaviors, technological acceleration, and ongoing supply chain disruption, the next decade will favor retailers that can combine agility, personalization, and responsible growth. Grounded in key...
When discussing the integration of artificial intelligence into the software development lifecycle, attention naturally turns to the development phase. This focus is understandable: productivity gains there are immediate and spectacular. However, a systemic view reveals a more complex reality. Development...
Creating a culture of belonging and equity at CGI in Canada CGI in Canada is committed to creating a culture where we all belong, are inspired to grow, and empowered to succeed. This commitment is an expression of our core...
Helping insurers take the consumer insurance journey to the next level The challenge Auto insurance remains complex for many Canadians. Consumers struggle to interpret policy details and understand how insurer decisions affect them, and they often lack visibility into how...
Turning caution into confidence and measurable value Canada’s insurance industry is entering a defining moment in its digital evolution. The sector is facing unprecedented volatility – driven by geopolitical tensions, shifting tariffs, evolving customer expectations, and the accelerating impact of...
Learn how agentic AI is evolving and impacting enterprises across industries.
Communications service providers (CSPs) around the world are enduring a perfect storm of challenges today amid evolving customer expectations, eroding profit margins, economic uncertainty and the impact of government regulations. Simply put, CSPs now stand at an unprecedented crossroads that...