We understand that as your business model changes, your IT has to adapt. Our fully-flexible managed IT services therefore allow you to change and flex according to your specific digital transformation journey.
Whether your legacy systems need switching off, you’re moving to the cloud, or adopting new services such as AIOps, IoT, DevOps and automation, we are here to encourage and support these changes, helping you to innovate and achieve cost efficiencies every step along the way.
Over 45 years of experience we have developed a standard workload, FTE ratios for all different environments and options for allocating resources (for example, onshore or offshore, onsite or offsite, named or pool resources). These, along with other options available, act as levers that can be adjusted every 90 days to ensure that you have the right service available at the right time.
Our UK service desk delivers reliable and proactive IT and enterprise service management, helping you reduce costs whilst increasing productivity and user experience.
We are extremely proud that our UK service desk has received the SDI 5 star accreditation for 13 consecutive years.
With unprecedented world events accelerating digital transformation and changing the working landscape, we help create environments where employees thrive. This requires enabling people with the right technology as well as the right support, and our multi-channel service desk ensures that everyone has access to the help they need, as and when they need it.
Our end-to-end application services provide industry and technology expertise, solutions, frameworks and tooling to enable our clients to drive business agility, competitive advantage, transformation and cost efficiencies.
Our cloud services enable clients to provide seamless and secure experiences for their customers and citizens, from the back office through to the front office.
We understand security from all angles - technology, business and compliance. Our cyber security services help organisations build in privacy and business resilience by enabling innovation to drive agility, efficiency and competitive advantage.
Our infrastructure services enable our clients to provide seamless and secure experiences for their customers and citizens, from the back office through to the front office.
Our service and technical advisors have a wealth of experience in delivering service management and infrastructure services, using our in-house capabilities and partners to drive performance and transform your IT services into a business-focused enterprise.
Our systems integration services enable our clients to provide seamless and secure experiences for their customers and citizens, from the back office through to the front office.
