04 March 2025 Llet’s move beyond words and take action to break down barriers, challenge biases, and create tangible opportunities for everyone to thrive - in school, in the workplace, and in society. Tara McGeehan’s latest blog explores how CGI in the UK...
03 March 2025 This blog discusses the impact of ChatGPT Enterprise and AI-driven automation in our UK-based CGI service desk, transforming IT service management and enhancing efficiency. Staffed by over 400 agents supporting 80 major clients 24/7, AI-powered real-time support, intelligent automation, and...
13 February 2025 Stronger collaboration and smarter investment in telecoms could unlock resilient, efficient connectivity for the UK’s Critical National Infrastructure—closing coverage gaps and driving better outcomes for all.
10 February 2025 As a French geospatial expert with a career spanning decades, I’ve witnessed the evolution of our field from static maps to a dynamic, interconnected ecosystem. Today, we’re entering the age of Geospatial 2.0—a revolution that fundamentally changes how we create...
06 February 2025 Parisa explores how AI is revolutionising user experience, from hyper-personalisation and accessibility to empathetic AI in healthcare. We look at the balance between efficiency and human connection, ethical AI concerns, and the future of AI-driven interactions and how AI should...
27 January 2025 The Nobel Prize is now embracing AI in ways that were unimaginable just a decade ago. Learn more in this CGI blog.
17 January 2025 Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems, leveraging AI agents, and focusing on measurable KPIs can enhance customer satisfaction, empower agents, and...
09 January 2025 Exploring the top AI predictions for 2025 from our UK Head of AI discussing how artificial intelligence is poised to revolutionise industries, enhance innovation, empower diverse workforces, and drive societal change.
07 January 2025 As cyber threats evolve, so must our defences. Alex Woodward's blog reflects on our progress in 2024 and looks ahead to the key trends that will shape the cyber security landscape in 2025.