Federal agencies are tasked with the critical responsibility of managing grant programs to detect and prevent fraud, waste, and abuse. This challenge became particularly pronounced for the U.S. Department of Agriculture’s (USDA) Agricultural Marketing Service (AMS) during the COVID-19 pandemic...
Preventing fraud, waste and abuse in grant programs
March 7, 2025 Fraud, waste and abuse, a perennial problem for federal agencies, costs the government billions of dollars each year. The Government Accountability Office estimates that fraud alone totals anywhere from $233 billion to $521 billion in annual losses. Grant programs are...
The power of purpose-built: why government-first solutions drive success
February 26, 2025 Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require systems designed specifically for their mission-critical functions. Yet, too often...
May 13-16, 2025 CGI is attending PayrollOrg’s 43rd Annual Payroll Congress Convention & Expo in Orlando, FL. This premier event brings together payroll professionals, industry experts, and solution providers to explore the latest trends, regulations, and innovations shaping the payroll landscape.
Using AI to transform payment processing and repairs
February 25, 2025 In the digital world of banking and finance, smooth payment transactions and processes are core to success. Manual payment repairs, often labor intensive and error prone, are a prime candidate for transformation driven by artificial intelligence (AI). Implementing AI in...
Predictive payments: How AI can enable new payment and cash management services
February 21, 2025 The banking industry is rapidly adopting artificial intelligence (AI) to enhance the customer experience, increase operational efficiency, and gain a competitive edge. Chatbots powered by generative AI (GenAI) are becoming increasingly common, improving customer support and resolving queries 24/7. AI...
Three data must-haves in applying GenAI to payments processing
February 21, 2025 A few years ago, I lived in a house in Toronto with a very common street name, Main Street. While the address was easy to remember, such a common name is often used as a “generic” or “fictional” address by...