Federal agencies are tasked with the critical responsibility of managing grant programs to detect and prevent fraud, waste, and abuse. This challenge became particularly pronounced for the U.S. Department of Agriculture’s (USDA) Agricultural Marketing Service (AMS) during the COVID-19 pandemic...
Preventing fraud, waste and abuse in grant programs
March 7, 2025 Fraud, waste and abuse, a perennial problem for federal agencies, costs the government billions of dollars each year. The Government Accountability Office estimates that fraud alone totals anywhere from $233 billion to $521 billion in annual losses. Grant programs are...
About the customer The customer for this project is a United States federal agency Customer challenge This federal agency’s financial system was hosted in a legacy data center that faced challenges in maintaining and scaling the existing IT infrastructure. The...
CGI partnered with FLETC to lead the migration of their legacy systems to AWS and design an effective cloud architecture for the agency’s financial system.
Transforming Healthcare and Government Services with Human-Centered Design
February 7, 2025 The transformation of federal healthcare services is more than a technological upgrade—it’s a reimagining of how care is delivered. In an era where citizens and government employees expect seamless digital experiences, Human-Centered Design (HCD) has become a cornerstone for modernizing...
Enhancing Digital Transformation with Human-Centered Design
February 7, 2025 The landscape of government services is rapidly evolving. Agencies are replacing outdated paper-based processes and legacy applications with intuitive websites and mobile apps, AI-driven customer service enhancements, and integrated data ecosystems. But true digital transformation isn’t just about technology; it's...
Modernization for Mission Impact The Centers for Medicare & Medicaid Services (CMS) plays a vital role in ensuring access to quality healthcare for millions of Americans. Its mission—to transform lives through better health outcomes and equitable care—faces mounting pressure from...