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Modern, configurable case management solution to meet the unique needs of HHS agencies

CGI Transcend is a modular, cloud-native case management platform purpose-built to help Health and Human Services agencies modernize operations, reduce costs and improve outcomes for children and families. Designed with flexibility in mind, it enables agencies to deploy discrete services on leading cloud platforms, accelerating time-to-value while minimizing risk.

With over 25 years of public sector expertise, CGI delivers more than software. CGI Transcend empowers caseworkers with intuitive, low-code tools, AI-driven insights, and mobile-ready workflows, freeing them to focus on what matters most: helping families thrive.

CGI Transcend core capabilities

Ease the burden of legacy systems

Simplify and modernize infrastructure to enable digitization, adapt to regulatory mandates and scale to handle increased volume.

Accelerate transformation

CGI Transcend enhances program-specific outcomes through low code, no code configuration, streamlined workflows based on human-centered design, workload efficiencies through advanced data analytics and user-centered mobility supporting service delivery.

Integrate seamlessly

CGI Transcend integrates seamlessly with external sources and helps agencies harness their data to make more informed decisions about evolving citizen services and operations.

Real-time, data-driven decision making

The CGI Transcend platform embeds real-time data and artificial intelligence within your core case management application, providing a unified view of citizens across enrolled services to improve program outcomes.

Our industry expertise and services

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Child support

Empowering case workers by delivering data-driven insights, mobile-friendly design and an enhanced user experience for case management.  CGI has 25 years of experience partnering with states on child support modernization efforts.

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Child welfare

Protecting children and families through enhanced service delivery is our top priority. Together with innovative technology, turn-key platforms and the support of seasoned child welfare professionals CGI offers services designed for positive outcomes.

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Technology modernization

Designing health and human services platforms and services extends to Adult Protective Services, Integrated Eligibility and Medicaid. Streamlined data storage and a familiar user experience makes streamlining these services intuitive and straightforward.

3,385,000+
children serviced through cases in CGI-supported child support states
$7.8B
collected in those states per year
9.2/10
global satisfaction score

Ready to learn how CGI Transcend® is transforming health and human services?

CGI Transcend supports caseworkers through low code, no code configuration and streamlined workflows based on user-centered design. Learn more about our innovative case management solution by connecting with our team.