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2024 Voice of Our Clients – State, provincial & local government
Responsible AI adoption is supported by agility, secure ecosystems, skilled talent, a solid data foundation, and strategic alignment.
Supporting governments with innovative solutions
CGI DigitalGov360 powers several online services for governments, such as border permitting applications, driver’s license renewals, online payments and more, handling millions of transactions annually.
Forrester names CGI a Notable Vendor in the public sector cloud landscape
The research firms looked at North America, EMEA and APAC markets, to identify which vendors public sector organizations trust to extend their digital operations platforms to the cloud.
During this session, CGI experts Diane Gutiw and Alex Synnett were joined by Mr. Alex Benay, Associate Deputy Minister of Public Services and Procurement Canada and former CIO of the Government of Canada. They discussed how digital leaders in the public sector are seizing the opportunities emerging from the most innovative set of technologies of the decade, and how they are tackling the challenges of AI adoption.
Key takeaways:
- AI in action: Early applications in government operations are already enhancing efficiency and accessibility. These examples showcased how AI can address pressing needs within public services.
- Balancing innovation and ethics: The speakers emphasized the importance of maintaining public trust by embedding ethical considerations into AI strategies. This balance is crucial as we continue to push forward.
- Collaborative potential: The session highlighted the impact of strong public-private partnerships in accelerating responsible AI adoption in the public sector.
About the panelists
|
Associate Deputy Minister for the Government of Canada |
Senior Vice-President, National Capital Region at CGI |
Vice-President and AI Research Center Lead at CGI |
Communications and Media Relations Manager at CGI |
What CGI delivers for the public sector
For half a century, CGI has assisted municipal, provincial and federal governments in designing and delivering innovative and secure digital services, through strategic advisory and IT consulting. From the mainframe era to the AI/ML wave, CGI consistently leads with technology expertise and an agile, future-proof approach, to support public administrations in Canada and abroad.