Open banking is poised to offer customers a revolutionary new ecosystem, featuring the instant and secure exchange of customer data between financial institutions and accredited third parties such as fintechs.
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
This paper marks the beginning of an exploration into the merits of artificial intelligence-powered applications in the wholesale payments system.
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.
This paper marks the beginning of an exploration into the merits of artificial intelligence-powered applications in the wholesale payments system.
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 56 in-person interviews with capital market executives to learn more about their top trends and priorities.
CGI meets face-to-face with business and IT leaders to hear their perspectives on the trends affecting their organizations. In 2017, we conducted 200 in-person interviews with banking clients—including corporate and transaction banking, retail banking and capital market organizations—to hear more...
Gaining and satisfying customers also dominates, with executives recognizing the need for digital-driven, omni-channel experiences in an increasingly competitive banking environment.
We conducted 200 in-person interviews with banking clients—including capital market, retail banking, and corporate and transaction banking organizations—to hear more about their top trends and priorities.