CGI was tasked by a leading telecommunications company's Transformation Center of Excellence with driving this critical shift through a comprehensive agile transformation plan that used Scaled Agile Framework (SAFe) methodology and involved enterprise agility coaches to support the organization’s executives.
Powering the transformation from telco to techco
January 24, 2024 The call for telcos to transition into techcos stems from a convergence of factors. First, consumer expectations have evolved. Today's customers want more than just connectivity; they demand holistic digital experiences, integrating communication with smart, user-centric solutions.
The company aimed to analyze its IT expenditures to improve asset management and identify cost optimization levers. They worked with our business consulting team to help put into motion spend analytics, cost optimization, vendor management and service delivery improvements across...
The CGI team identified and implemented the solution within five days, working around the clock. The team spent the first two days assessing the client’s situation and its readiness for a cloud solution, as well as designing a proof of...
To adapt to the many impacts of COVID-19, organizations are rethinking how they do business. Many are rapidly adopting new business models, processes and technologies. As their operations evolve, a key concern is reducing the cost of IT infrastructure management...
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
Growing competition, new technologies and rising customer demands are causing communications service providers (CSPs) to rethink how they do business. Becoming an agile organization is imperative to drive innovation, creativity and speed in this new world. Vidéotron, a leading Canadian integrated communications company, operates...