As part of the deployment of its global privacy protection program, a leading Canadian insurer finalized a strategic partnership with CGI to successfully launch and manage the change for this crucial initiative.
Leading insurance organizations are tapping into the revolutionary capabilities of AI-driven chatbots to take the customer experience and business efficiency to new levels. Today’s powerful AI chatbots act as virtual assistants – streamlining and accelerating operations by instantly providing precise...
Wanting to increase their market share in the payment space and looking to modernize existing systems, a major U.S. large financial services institution approached CGI to help develop an innovative claims payment processing solution.
Revolutionizing business operations. Transforming cybersecurity as fraud threats soar. Managing compliance challenges. Tapping into the power of advanced analytics. Delivering digital customer experiences
The digital economy is rewriting the rules for business and as today’s connected and mobile consumers embrace digital tools and online services, we are witnessing revolutionary changes in the auto insurance market. A key driver is the need to meet...
Four key trends in the race to enhance customer experience and reduce insurer costs
March 24, 2023 The race is on for Canada’s life and health insurers to adopt revolutionary new technologies amid fast-changing marketplace demographics and the need to meet evolving customer expectations in the digital economy. Younger consumers are rapidly reshaping the marketplace as they...
In a fiercely competitive and rapidly changing global marketplace, insurers are focused on transforming their operations and taking advantage of new opportunities ushered in by the Internet of Everything (IoE) and the third platform of IT.