Jitendra Kulkarni 
Senior Vice President, Toronto Financial Services Business Unit Leader, CGI

Jitendra leads CGI's Greater Toronto Financial Services Business Unit, with responsibility for client relationships and service delivery across business consulting, systems integration and outsourcing for our GTA Financial Services clients in banking, wealth management, payments, and insurance.

Mehul Kapadia 
Global Chief Information and Operations Officer, Foresters Financial

Mehul currently leads the Global Information Technology (IT) organization that supports the business and corporate functions at Foresters Financial as well as US and Canadian Insurance Operations.  For more than 20 years, Mehul has exclusively focused on life insurance and financial services industries, in technology leadership roles at Foresters Financial, Liberty Mutual and Travelers, as well as senior consulting positions at Deloitte and Accenture.

Watch the interview

Foresters journey through transformation

Explore Foresters' ongoing journey of IT and operational transformation, highlighting the challenges and successes in modernizing critical systems and embracing digital innovation.

Mainframe modernization, challenges, and benefits

Mainframe modernization strategy at Foresters, focusing on migrating homegrown applications to distributed systems to reduce operational costs and enhance IT efficiency with external vendor support.

Embracing cloud technologies

Foresters' hybrid cloud strategy and the evolution towards integrating SaaS solutions like Dynamics CRM on Azure, balancing cost-efficiency with the benefits of cloud scalability and flexibility.
 

Transforming life insurance with generative AI

Explore how Foresters integrates generative AI to bolster IT efficiency and streamline operations. Mehul reveals their AI adoption strategy, cybersecurity priorities, and practical business-use cases like automating call summaries for enhanced customer service efficiency.
 

Foresters talent strategy

How does Foresters manage talent retention challenges during their transformation journey? What strategies have they implemented to foster a positive work culture and maintain employee engagement in a changing workplace environment?
 

How to find your ideal transformation partner: key factors

Mehul explores the essential qualities of an ideal transformation partner, emphasizing the significance of customer-centric approaches, building long-term relationships, and cultivating a collaborative culture.