Organizations of every size and across sectors faced drastic workforce changes when the COVID-19 pandemic spread across the globe in early 2020. Governments worldwide enacted strict physical distancing requirements that affected just about every facet of life—work, travel, entertainment, etc...
Growing competition, new technologies and rising customer demands are causing communications service providers (CSPs) to rethink how they do business. Becoming an agile organization is imperative to drive innovation, creativity and speed in this new world. Vidéotron, a leading Canadian...