Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, spending and investment plans. Our experts analyze the findings from these conversations to provide a valuable global antenna that helps both our clients and CGI identify and benchmark industry best practices. These insights support strategic and business planning and facilitate dialogue on how we can work together to convert these insights into action for the benefit of clients’ customers and citizens and drive relevant and continuous innovation.
Digital transformation is a journey that takes time. While 96% of executives cite having a digital strategy in place at some level, only 10% are producing results at the enterprise level.
*Includes enterprise strategy and enterprise strategy extending to external ecosystem
Benchmarking
For the second year, business and IT executives interviewed ranked their satisfaction with their own IT organizations based on the 10 key attributes of a world-class IT organization, providing a comparative view of business and IT satisfaction both within and across industries.
Innovation investment
As in the past few years, executives frequently cite investments in becoming digital to meet customer requirements as a driver for innovation investments. However, in the three year-view, analytics emerges as the most frequent innovation investment option.
Cloud usage
Thirty-six percent of executives indicate cloud usage for their own organization, 3% for customers and 38% for both. However, nearly one third do not have clarity on whether their organizations have mechanisms in place to locate where key data assets are stored in the cloud
