January 29, 2024 The unprecedented power of Artificial Intelligence is in sharp focus for organizations everywhere today and CGI’s AI experts are providing market-leading guidance on the critical need for responsible AI adoption, while delivering a sustainable competitive advantage as the rapid pace...
January 24, 2024 The call for telcos to transition into techcos stems from a convergence of factors. First, consumer expectations have evolved. Today's customers want more than just connectivity; they demand holistic digital experiences, integrating communication with smart, user-centric solutions.
September 28, 2023 Digital acceleration has significantly increased customer and citizen expectations, and governments and businesses alike are trying to keep pace. While organizations in Canada identify improving the customer and citizen experience as a top priority (2023 CGI Voice of Our Clients)...
March 24, 2023 The race is on for Canada’s life and health insurers to adopt revolutionary new technologies amid fast-changing marketplace demographics and the need to meet evolving customer expectations in the digital economy. Younger consumers are rapidly reshaping the marketplace as they...
February 3, 2023 In this eight-part article series, we explore Canada’s journey to implement an ‘open banking’ system, the first phase of which is set for launch in fall 2023. This is the sixth article in the series. APIs. Micro services. Open architecture...
December 9, 2022 Open banking is being hailed as the new frontier in financial services, but are Canadians excited about it? Do they even know what open banking is? The answer to both questions is undeniably “no.” To date, open banking has been...
December 6, 2022 In this eight-part article series, we explore Canada’s journey to implement an ‘open banking’ system, the first phase of which is set for launch in fall 2023. This is the fourth article in the series. To write or not to...
November 2, 2022 As Canada advances towards an open banking system, many people are wondering what the early returns of this transformative process might look like? Open banking is expected to transform the financial services marketplace, but it won’t happen overnight. Speed of...
October 19, 2022 The need for speed has never been greater for life insurance agents as they compete to meet the fast-evolving demands and expectations of today’s connected consumer. In our mobile digital economy, agents expect the commissions they earn to be processed...