IT Outsourcing, Managed IT Services

Experience and expertise

CGI customizes each IT outsourcing engagement to meet our clients’ business and technology needs. We demonstrate the business value of transformational outsourcing by:

• Providing a confidential process involving two or three senior client management and CGI senior IT professionals; we use and analyze the data (financial and operational) available at the client

• Performing a review of the IT organization alignment with the business values expected from IT by the client’s lines of business

• Holding discussions on the proposed approach, IT organization and contribution in delivering value to the client in building a digital organization that drives growth

CGI's IT outsourcing services allow business executives to retain control over IT strategies while benefiting from reduced operating costs and risks without compromising service delivery to end users and their clients.

With CGI's managed services model, we assume responsibility for operations delivery, drawing on IT governance best practices. As a full-service IT provider, CGI rigorously manages operations, focusing on quality and operational excellence, while offering competitive pricing. We build lasting partnerships based on trust and transparency.

Our service delivery approach is rooted in operational excellence, and our management model puts accountability and leadership first.

Full IT Outsourcing

With CGI’s model, we oversee the execution of IT operations while the client retains full control over their IT strategic functions, enabling them to focus on aligning IT strategies with their organization’s business objectives.

CGI helps transform IT into an optimal, highly effective and reliable resource while keeping costs as low as possible. IT operations require major investments in technology, systems, infrastructures and management tools on an ongoing basis. To obtain optimal performance, IT operations must be executed based on a factory-type delivery model that requires critical mass and the recurring use of best practices. That’s what sets CGI’s full IT outsourcing apart—we have perfected this delivery model from decades of experience.

Proof of Concept

Through a preliminary study (proof of concept), CGI can demonstrate the feasibility of full IT outsourcing while committing to deliver identified benefits. 

Infrastructure services

With the emergence of cloud computing, virtualization, and mobility, CGI is well aligned with market trends and demands. We offer the technology, processes, and people clients need to transform their IT infrastructure, achieving efficiencies, cost savings and other strategic business outcomes.

Application Management

CGI’s application services—including application development, management, testing, portfolio management and modernization—enable clients to overcome these challenges and drive business agility, transformation and cost efficiencies. Our end-to-end services provide the technology and industry expertise, solutions, skills, frameworks and processes our clients need to successfully build, run and evolve their enterprise applications.