Navigating the integration of AI with anti-money laundering
March 22, 2024 This CGI blog post covers key considerations in navigating the integration of artificial intelligence with anti-money laundering.
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
Embracing new ways of working in financial services
April 17, 2020 Although the approaches to dealing with the COVID-19 pandemic vary by country, as governments and businesses come to grips with it, one thing is imperative: we will get through this. The question is how, when disruptions in day-to-day life and...
In response to the COVID-19 pandemic, the U.S. government enacted the Coronavirus Aid, Relief, and Economic Security (CARES) Act to address the economic fallout of stay-at-home orders across the nation. As part of CARES, Congress set up a new Paycheck...
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.
A world of opportunity awaits for financial institutions to drive competitive advantage from payments growth and enable the introduction of innovative services for customers by modernizing their payments processing infrastructures.