CGI announced today the findings from its global proprietary research based on interviews with 1,764 business and IT executives in 21 economic sectors. The findings reveal that digitization is driving business model reconfiguration at record levels, with two-thirds of executives...
Participating in the CGI Voice of Our Clients program gives you access to insights to inform your organizations’ investments, strategies and actions.
In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.
Our report demonstrates clients’ evolving business and IT priorities in the midst of the pandemic, and the rapid action they have taken to overcome challenges and continue to create value for their customers and citizens.