November 2, 2021 From our interviews with executives in the 2021 CGI Voice of Our Clients, we see that digital leaders are more aligned, collaborative and innovative. They also are better at leveraging their ecosystem of partners and are more agile in implementing...
DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.
A new CGI solution in Finland uses robotic desktop automation (RDA) and robotic process automation (RPA) to make it faster to enter COVID-19 vaccination data and transfer it to the healthcare information system (HIS).
March 22, 2021 A few months ago, I shared with you a fundamental dilemma manufacturers are facing as a result of the COVID-19 pandemic: “Should I continue to focus on short-term measures to drive efficiency and reduce costs, or on building resilience into...
CGI is working with a large Canadian public transportation agency to help plan how it responds, rebounds and reinvents through this crisis.
This video describes briefly how CGI can help you accurately model the movement of people using crowd simulation to support physical distancing requirements and minimize future business disruption.
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...