Technology has become a key enabler for new work practices that promise to shape the future of work for years to come.
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
Dear Valued Clients, A few weeks ago, we shared a message about our commitment to provide service continuity in these challenging times. Through collaborating with you and your teams, every day we experience your tremendous resolve to meet the needs...
As the COVID-19 pandemic spread across the globe in the early months of 2020, government restrictions on work and travel began to dramatically impact the workforces of organizations, large and small. Organizations were not only required to transition their own...
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