Growing competition, new technologies and rising customer demands are causing communications service providers (CSPs) to rethink how they do business. Becoming an agile organization is imperative to drive innovation, creativity and speed in this new world. Vidéotron, a leading Canadian...
Before beginning its complex omni-channel journey, mobilcom-debitel sought a trustworthy partner that could offer broad omni-channel capabilities, an in-depth understanding of its business, and high-end business and technology consulting skills. CGI proved to be the partner it needed.