In 2020, we conducted in-person interviews with 111 client executives within retail banking, who indicate a continued focus on increasing customer adoption of digital as a primary channel.
In 2020, we conducted in-person interviews with 70 client executives within corporate and transaction banking, who indicate a continued focus on protecting client information through cybersecurity.
In 2020, we conducted in-person interviews with 54 client executives on the buy- and sell-sides of capital markets, who indicate a continued focus on protecting client information through cybersecurity.