CGI Voice of Our Clients

Inspiration

The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.

The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.

Executives indicate progress with producing results from their digital strategies, with 30% achieving such results in 2023. In examining the insights from these digital leaders, some common attributes emerged.

The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.

This white paper by CGI President & CEO George Schindler and Co-Chair of the Board and Executive Vice President Julie Godin covers various pressure points, from evolving regulations, climate change impacts and supply chain reconfigurations, to talent shortages, that require...

Executives indicate accelerated progress from their digitization strategies. In examining the attributes of the 20% who are producing results, common attributes emerge. Digital leaders collaborate and innovate more and achieve closer alignment between business and IT.

Executives indicate progress with producing results from their digital strategies, with 30% achieving such results in 2023. In examining the insights from these digital leaders, some common attributes emerged.

In 2019, we conducted in-person interviews with 70 client executives in the transportation, post and logistics sector who cite becoming digital, protecting through cybersecurity, optimizing operations and modernizing legacy systems as dominant drivers this year.

In 2019, we conducted in-person interviews with 124 client executives in the retail banking sector are focusing on digital channel adoption, the demand for omni-channel services, and the need to manage security, regulation and aging infrastructure.