Water companies manage many remote and unattended sites that often lack SCADA monitoring, making it difficult to detect issues before they escalate. CGI’s Water Treatment Watch provides real-time insight into these sites, reducing unnecessary visits and enabling faster, more informed responses to operational events.

Understanding today’s challenges in water treatment

Water companies face growing operational, environmental and regulatory demands—while managing large networks of remote and unmanned wastewater treatment sites.

Many of these sites remain unmonitored or only partially covered by traditional SCADA systems. This leaves a gap in real-time visibility, making it difficult to:

  • Detect critical issues before they escalate

  • Respond quickly to equipment failures or abnormal conditions

  • Prevent pollution incidents or service disruption

  • Avoid unnecessary site visits and reduce operational costs

The result is greater exposure to compliance risk, higher maintenance costs, and limited insight into how these assets are performing in real time.

With increased focus on sustainability, resilience, and customer outcomes, utilities need smarter, more scalable ways to monitor water treatment operations—especially across smaller or hard-to-access sites.

CGI's Water Treatment Watch solutions

Scalable, intelligent monitoring for remote water sites

CGI’s Water Treatment Watch is a cost-effective, AI-powered solution designed to monitor remote and unattended water treatment sites—particularly those not covered by traditional SCADA systems. It enables water companies to maintain a 24/7 digital presence across their networks, reducing operational costs and improving response times as its notifications and alerts can be actioned in real-time, replacing human physical maintenance with proactive, automated monitoring.

The solution uses CGI Machine Vision and deep learning to interpret live video feeds, identifying expected activity and flagging anomalies—such as stalled equipment, environmental interference or unauthorised access. This analysis is carried out locally on low-power edge devices, allowing real-time detection even in low-bandwidth or hard-to-reach areas.

Data and alerts are transmitted to CGI’s SensorInsights360 IoT platform, where they can be visualised, analysed and integrated with existing operational systems. The solution supports existing cameras where available, uses minimal power, and is highly scalable—making it ideal for distributed or rural sites.