Our Intelligent Modular Agent delivers agentic, AI-powered automation. It is a flexible, low-code enabled, cost-effective solution accelerator built using Microsoft platform tools to enable automated decision-making, workflow management and output. It has been devised to support various use cases beyond customer service, including agentic AI-driven processes across different domains. The modular approach enables different configurations without overfitting. 

Designed to integrate seamlessly with Microsoft Dynamics 365 and Power Platform, this AI-driven solution intelligently categorises, triages, and routes customer interactions, ensuring urgent cases receive immediate attention while automating routine inquiries. By reducing manual effort, accelerating response times, and maintaining a human-in-the-loop approach, our offering enhances both customer satisfaction and operational efficiency, empowering businesses to deliver high-quality service at scale.