17 January 2025 Discover practical dos and don’ts for implementing AI in contact centres. This new blog from our AI expert Cheryl Allebrand highlights how solving real problems, leveraging AI agents, and focusing on measurable KPIs can enhance customer satisfaction, empower agents, and...
CGI one of the world’s largest business and IT consulting firms, has been named a Leader in the IDC MarketScape: Worldwide Service Providers for Utilities Customer Operations*.
At the CGI Digital Solution Centre, we focus on empowering your digital evolution with trusted outcomes. Our expert team combines skills, tools, and processes to deliver responsive, innovative, and high-quality digital solutions tailored to your needs. Architecture Solutions : Maximize...
CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services companies in the world, reveals the findings of its proprietary analysis examining the priorities of 12 metro mayors across the UK. The study analysed the...
Building innovative solutions that empower your organisation Based in the heart of Scotland, our Digital Solutions Centre has been delivering valuable transformations and measurable outcomes around the globe since 2016. Our teams of multi-discipline experts work together, and with our...
At CGI, we know that successful digital transformation begins with strong data foundations. Our clients and partners often face the challenge of ensuring their data strategies are robust, secure, and designed to drive innovation and measurable outcomes. In a recent...
Modern slavery act: Transparency in supply chains Statement for financial year ending 30 September 2024 About our ninth Modern Slavery Statement Modern slavery is a serious and heinous crime that we do not tolerate in any part of our business...