The retail and consumer goods industries are operating at the forefront of a digital revolution in an increasingly competitive and complex marketplace. As consumer expectations rapidly evolve, brands are racing to embrace a range of emerging technologies from artificial intelligence (AI)-driven personalisation to seamless, omnichannel customer experiences.
At the heart of this transformation lies an opportunity to blend innovation with intelligence, and technology with trust. Backed by 9,500 industry experts across the globe, we enable clients to drive value, act with purpose and thrive with our proven approach and broad capabilities.
As a trusted partner to global retail leaders, we are positioned to support the shift toward:
- AI-driven customer and business insights
- Frictionless omnichannel experiences
- Data driven strategy and forecasting
- Smart, sustainable supply chains
- Fulfilment through automation and robotics
As disruption reshapes the retail landscape, the opportunity to lead has never been greater. With deep industry expertise, we empower organisations to embrace and lead digital acceleration.
Our full-service offering is underpinned by a portfolio of CGI-developed retail and consumer services solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise.
Data, AI and modernisation drive stronger business outcomes
We met with 113 retail executives to understand their top priorities and how they're preparing for and adapting to key trends shaping their organisations.
Through our services and solutions across the retail value chain, we help organisations drive agility, efficiency and differentiation by optimising and modernising systems, enhancing and automating processes, and unlocking the power of data to deliver actionable insight. Our offerings include:
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Solution-agnostic partnerwith a full range of IT and business consulting |
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Metro market modelensures strong client proximity with full local responsibility |
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Global capabilitieshelp clients transform and thrive in a highly competitive environment |
Global and local alliances
Our alliances with 150+ technology companies enable us to bring our clients the best technology solutions for delivering business outcomes, driving innovation and accelerating growth. We use this ever-evolving network to your advantage, helping you to choose and implement the best solutions and services through our alliances-agnostic approach.
