CGI (NYSE: GIB) (TSX: GIB.A) has been awarded the One IT Operations Outsourcing contract by UK telecommunications company TalkTalk. The contract will see CGI strengthen and transform TalkTalk's operational services over the next five years.
TalkTalk's five year One IT Operations contract forms part of a business-wide transformation programme for better customer experience and operational excellence. Having developed its IT estate organically over the past decade, TalkTalk is looking to improve operational efficiency – and, ultimately, drive further growth – by consolidating its IT systems and processes and evolving its approach from reactive to proactive and preventative.
In leading the business to a mature operational model across both systems and processes, CGI will modernise the operation of TalkTalk's IT estate with a cohesive suite of monitoring and CGI's proprietary automation tools to drive efficiency and reliability, generating a stable platform for future operations. As part of this work, CGI will manage the migration of TalkTalk's apps into the private cloud, providing enhanced stability, capacity and improved capabilities for validating future releases.
Gary Steen, CTO, TalkTalk said, "CGI demonstrated strong leadership and a clear ability to impart change and maturity into TalkTalk, both in terms of evolving the IT estate but also our working practices and behaviours. It was that leadership stance and transformational change capability that really stood out for us during the selection process, as well as impressive synchronisation across CGI's global offices when it came to systems and processes."
Tara McGeehan, President, CGI UK, commented, "The UK's telecoms market continues to be hugely competitive, and with the regulatory environment putting more pressure on organisations than ever before, it's crucial that key industry players like TalkTalk get their operational systems and processes in good order. CGI's local industry expertise, combined with our global insight, puts us in a great position to help TalkTalk fulfil their future growth plans."
About CGI
Founded in 1976, CGI is the fifth largest independent end-to-end IT and business consulting services firm in the world. With approximately 72,500 professionals worldwide, CGI offers comprehensive end-to-end IT and business consulting services, systems integration as well as IT and business process outsourcing services. These services are complemented by CGI's intellectual property solutions that help clients accelerate value creation and leverage digitalization. With annual revenue of C$10.8 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Website: www.cgi.com
Forward-Looking Statements
All statements in this press release that do not directly and exclusively relate to historical facts constitute "forward-looking statements" within the meaning of Section 27A of the United States Securities Act of 1933 and Section 21E of the United States Securities Exchange Act of 1934, as amended, and are "forward-looking information" within the meaning of Canadian securities laws. These statements and this information represent CGI's intentions, plans, expectations and beliefs, and are subject to risks, uncertainties and other factors, of which many are beyond the control of the Company. These factors could cause actual results to differ materially from such forward-looking statements or forward-looking information. These factors include but are not restricted to: the timing and size of new contracts; acquisitions and other corporate developments; the ability to attract and retain qualified employees; market competition in the rapidly evolving information technology industry; general economic and business conditions; foreign exchange and other risks identified or incorporated by reference in this press release, in CGI's annual and/or quarterly Management's Discussion and Analysis and in other public disclosure documents filed with the Canadian securities regulatory authorities (on SEDAR at www.sedar.com) and the U.S. Securities and Exchange Commission (on EDGAR at www.sec.gov), as well as assumptions regarding the foregoing. The words "believe", "estimate", "expect", "intend", "anticipate", "foresee", "plan", and similar expressions and variations thereof, identify certain of such forward-looking statements or forward-looking information, which speak only as of the date on which they are made. In particular, statements relating to future performance are forward-looking statements and forward-looking information. CGI disclaims any intention or obligation to publicly update or revise any forward-looking statements or forward-looking information, whether as a result of new information, future events or otherwise, except as required by applicable law. Readers are cautioned not to place undue reliance on these forward-looking statements or on this forward-looking information.
For more information:
Investors and media
Lorne Gorber
Executive Vice-President, Global Communications and Investor Relations
lorne.gorber@cgi.com
+1 514-841-3355
Local media
Jenny McGowan
UK External Communications
jenny.mcgowan@cgi.com
+44 7771 815428
