The Bank is integrating a new global product into its Digital Omni Channel platform. The task involves working with the product team to define the product end points, and working with internal teams to integrate and enable end to end...
CGI is addressing these challenges through the use of artificial intelligence (AI) in debt collection and machine learning (ML), and this is creating new opportunities to improve the customer experience in collections.
Managing collections in unprecedented times to help customers and safeguard competitiveness
12 May 2020 Today, we face an unprecedented global health and economic crisis as we continue to combat the spread of COVID-19. Economically, this crisis is very different from the last major economic upheaval we faced worldwide—the Great Recession of 2008. What are...
Hosting and application management services pay big dividends to companies ready to break away from “we’ve always done it this way” thinking and dramatically transform their IT practices.