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Driving change

The increasing pace of digitalisation, alongside changing market and regulatory dynamics, requires asset finance providers to take a more agile, customer-centric approach to remain competitive.  Whether it be engagements around equipment finance, consumer finance or mobility services, the need to reinvigorate both the customer and employee experience has never been more important.

Our Asset Finance experts have deep industry experience and deliver innovative technology solutions and consultancy services that help our clients build adaptive business models and supporting digital ecosystems.

Business Model Evolution

 

Growing business propositions to create a more agile business model

The increasing pace of change of business and technology landscapes needs business models that can adapt. Most Asset Finance organisations are still constrained by legacy systems and processes.

We help our clients build flexibility, agility and resilience by delivering new digital transformations while addressing legacy to accelerate their ability to change and grow new business propositions.

 

 

Evolving your asset finance and mobility business models
Define your customer journey

Our experienced teams support your business in understanding your customer journey by conducting current state assessments of customer touchpoints and creating enterprise-level roadmaps to align customer experience improvement projects with business goals.

Deliver successful and sustainable business change

We help clients develop and implement the appropriate operating models and organisational change processes to effectively transform the way their organisations work. Starting a positive cycle of change with CGI will build momentum and enthusiasm throughout your organisation, leading to greater success as your change project moves forwards.

Advance broker and intermediary interactions

We can help you optimise your broker and intermediary interactions by implementing digital tools and streamlined processes that enhance communication and collaboration. We focus on improving efficiency, ensuring seamless data sharing, and delivering better visibility across interactions. By leveraging our expertise, you can strengthen relationships, driving growth and achieving better alignment with market needs.

 

Digital Partner Ecosystem

Building a more agile business using composable architecture and third-party providers

The next generation of asset finance and mobility businesses will be designed as digital platforms able to rapidly re-configure new services and products and distribute them quickly and efficiently across multiple channels.

We help our clients design adaptable architectures using a mix of our own IP and components along with partner solutions to create responsive business models.

 

 

Creating seamless customer journeys
Benefit from the wider eco-system through targeted integration

IT teams are under increasing pressure from the business to deliver increasingly more complex solutions for a lower cost and in reduced timescales. CGI support clients by provide seamless and secure integrations from the back office through to the front office. This includes integrating critical data coming from traditional sources as well as emerging ones, such as the Internet of Things and social media.

Maximise business processes through orchestration

Business operations need to be empowered to utilise an IT landscape where customer, partner and internal applications communicate to provide a cohesive and effective business solution. We help clients orchestrate application building blocks to create business solutions and promote a plug and play environment. This allows clients to benefit from integration, automation and maximising their existing system landscape.

Designing solutions to meet your business needs

Using our own IP and our Partner ecosystem we can design and create solutions to address specific problems within your business more quickly and flexibly. We have a number of pre-defined solutions available designed for the asset finance and mobility market:

  • CGI AFS360 - a cloud hosted customisable digital leasing and financing platform providing greater customer insights and faster integrations.
  • CACS X for collections - an intuitive, modern and robust collections solution that can deliver value in as little as three months.
  • Intelligent automation – we help clients identify and apply the right automation technologies to advance their digital agenda—from RPA to algorithmic automation to AI.
  • Conversational AI - we empower you to provide human-level, effective conversational interactions and cross-channel experiences, faster, with consistent quality and deeper insight, all while reducing costs.
Operational Excellence

Increasing value of insight by augmenting customers and staff experience with technology

Digital leaders are already delivering always-on customer service models, with automated  services available 24 hours a day.

We design new service models using a mix of intelligent process automation, smart agents and advanced analytics to make human interaction more engaging.

 

 

 

Accelerating your Digital Journey
Meaningful Interactions, automated

Our Conversational AI practice will enable you to rapidly deliver customer-centric experiences that blur the lines between human and automated interactions. We empower you to achieve hyper-automation and provide seamless cross-channel experiences, improving flexibility, presence and efficiency for both your customers and employees.

Optimising Customer service with Intelligent Automation

Clients are working with us to move beyond their initial RPA implementation to use Intelligent Automation. We are creating engaging customer and staff experiences and freeing up staff from manual processes, to focus on what matters most. 

Optimise your business processes

With new document processing automation, using machine learning capabilities, we’re able to reduce manual document processing. Through automating and improving workflows we can help you reduce cost, mitigate risk of human error, improve processing time, and generate an enhanced user experience.

 

Icon of a computer screen with a magnifying glass zooming on graph data point, with text that reads market drivers

Responding and adapting to market initiatives and regulatory needs.

As the sector evolves to address shifting market dynamics and regulatory requirements, businesses must adapt swiftly to regulatory changes and new initiatives to ensure compliance and take advantage of emerging opportunities. 

We recognise that agility and proactivity are crucial for maintaining competitiveness and delivering value in this ever-changing environment.
 

Commissions and Enquiry handling
FCA Data Reporting – PS24/3

Our asset finance expertise, combined with our member firm and supplier-agnostic position, allows us to offer a variety of services for FCA compliance, including data assessment, mapping, and reporting. Our expertise covers identifying required data, addressing collection gaps, and ensuring compliance through robust testing, quality assurance, and file submissions. We simplify processes and ensure timely adherence to regulatory requirements.

ESG Sustainability Reporting

We work with our clients to identify the set of metrics they need to track, and source accurate data to help our clients achieve their strategic sustainability goals. This includes supporting with ESG reporting and taxonomy with a focus on tracking and monitoring your asset reporting to ensure you’re in line with Scope 3. 

Embracing alterative fuels

We offer a range of services that support your business that assess your EV readiness whilst also providing tailored solutions, utilising our eco-system of partners, to support fleet service providers who are looking to enter new markets or transform existing legacy solutions

 

Value Driven Data

 

Creating new customer value and services by treating data as a product

Insight from new data sources and flows will be a key differentiator to better understand customers and the value the data can bring. As a trusted analytics partner providing end-to-end capabilities, we start with an idea, help turn that idea into action, and then scale it.

We leverage over 20 years of experience in asset finance platforms and services, plus telematics data and geographical data systems, 5G and IOT, backed by a history of creating data exchanges to help clients create insight driven operating models and enable them to act based on actual and real time data over estimated information.

 

Assess your data assets to maximise their value
Harnessing the power of real time data

By using data provided through telematics, satellite systems and geospatial data, we can help you automate business processes, driving new revenue streams, better responding to consumer demands, increasing compliance, strengthening security and reducing costs. We also provide our own solutions to accelerate your ability to harness this streaming data - GeoData360, GeoApp , SensorInsights 360 as well as

Advancing your data insights

Through our  Advanced Analytics Services, our teams are able to help you modernise how you analyse your data and apply the insights. We utilise experienced resources to augment your own team with additional skills in data science and engineering.

Reporting on business data

Our comprehensive methodology for analytics projects ensures we can deliver business critical insights within time and budget. Descriptive analytics delivered through best–in-class BI tooling, to create intuitive reports which promote a self-serve insight culture in a business

 

Operational Resilience

 

Building a business with resilience and digital assurance built in, not bolted on

Emerging open business models with 24-7 customer self-service and a reliance on cloud services requires a new way to consider the security and resilience of your business and data. To protect reputation, security must be built in, not bolted on.

We leverage our depth in security assurance, used to protect critical national infrastructure, to help you manage complex security challenges with a business focused approach – protecting what is most valuable to you. We can provide the support for you to operate your cloud first open business with confidence.

 

Asses the risk
Protect the business

Helping you build in security early and test its ongoing effectiveness – securing the systems your business relies on to operate and grow.

  • Compliance
  • Cyber security strategy
  • Threat, vulnerability and risk assessment
Operate with Confidence

Helping you monitor, prevent and respond to security attacks in a reliable and cost-effective way.

  • Incident Response and Mediation
  • Advanced Threat Investigation
  • Protective Monitoring Services
Digital DevOps

We have developed a comprehensive approach and methodology to support our clients’ digital DevOps journeys, providing the appropriate advice along the way to ensure their operations reap the benefits of an effective DevOps transformation.

 

 

Our offerings

CGI Asset Finance Solutions AFS360

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CGI Credit Studio

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CGI UK service desk

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Managed IT services

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Artificial intelligence

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Systems integration

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 Association memberships

We are proud to be members of some of the leading industry associations that drive innovation, set standards, and foster collaboration across the asset finance and leasing sectors. Through our engagement with these organisations, we contribute our expertise, stay ahead of industry developments, and support the wider financial ecosystem.

Asset Finance Connect logo

 

Asset Finance Connect (AFC)
BVRLA Associate Logo xs

 

British Vehicle Rental and Leasing Association (BVRLA)
Finance and leasing association logo

 

 

Finance and Leasing Association (FLA)

 

     

    Related services

    Business consulting
    Cloud services
    Cyber security
    Managed IT services
    Systems integration

     

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