Sedgemoor District Council wanted to establish a robust procurement process to deliver an ambitious digital transformation
Serving a 120,000-strong population across Somerset, Sedgemoor District Council is a vital point of contact for its citizens. Sedgemoor handles numerous enquiries every day through traditional methods such as telephone and post, and is now undergoing an ambitious digital transformation programme to enable citizens to transact with them through multiple channels on a 24/7 basis.
Sedgemoor needed a partner with the expertise to help ensure a robust tender process for the new platform, and CGI became that partner.
