CGI and the Global Sourcing Association (GSA) held a roundtable discussion to explore the readiness of organisations to use Artificial Intelligence (AI) ethically and responsibly. The following research report looks to better understand the potential of AI and summarises the...
CGI explores the use of Soroco Scout AI, a key tool used to help public sector and government clients turbocharge their transformation programs and provide valuable insights
This white paper aims to help health and care organisations to navigate the complexity of hybrid care by exploring its definition and the innovation that enable it.
Want to transforming your contact centre? Our four steps to success will help you understand where to start, how to assess what tech tools mix will best serve your organisation’s goals and where AI can play a role
In today’s reality, where change is accelerating, digital leaders recognise the need to sense and respond to change quickly and to design their business and operating models to be agile. It is no longer enough to be the most efficient...