2023-07-21 Like many curious engineers, I have been playing with ChatGPT since late 2022, before it received widespread publicity, adoption, and notoriety. At recent Google IO and Microsoft Build conferences, both companies demonstrated products using Generative AI models to change how...
2022-11-18 What should the Criminal Justice System of tomorrow look like? And what can be done today to drive the change needed for it to become a reality? I want to end Digital Justice Week by urging people to be bold...
2022-08-18 Our Conversational AI and Housing expert discusses how Housing Associations can improve the tenant experience by utilising automated digital interactions. With the cost of living at an all-time high and many tenants under increased pressure and stress, their relationship with...
2022-06-13 Conversational AI expert Cheryl Allebrand discusses how the use of virtual agents can help the banking industry deal with the increasing demand of customers, and their increasing expectations to be delivered excellent customer service.
2020-11-26 Adam Kobeissi explores the evolution of virtual assistants from having basic Q&A capabilities to the natural language processing they currently possess.