CGI and the Global Sourcing Association (GSA) held a roundtable discussion to explore the readiness of organisations to use Artificial Intelligence (AI) ethically and responsibly. The following research report looks to better understand the potential of AI and summarises the...
CGI explores the use of Soroco Scout AI, a key tool used to help public sector and government clients turbocharge their transformation programs and provide valuable insights
This white paper aims to help health and care organisations to navigate the complexity of hybrid care by exploring its definition and the innovation that enable it.
We have partnered with Crest Advisory to deliver recommendations on how the use of digital technology can improve the current functioning of the criminal justice system (CJS).
Want to transforming your contact centre? Our four steps to success will help you understand where to start, how to assess what tech tools mix will best serve your organisation’s goals and where AI can play a role
Exploring how innovations in payments can help businesses and customers alike navigate the cost of living crisis.
Enhancing urban and regional transportation by enabling autonomous aircraft to take off, navigate, and land in complex environments at aviation levels of safety using automotive sensors. Aircraft operations in urban areas must increase beyond current capacity if the economic growth...
Examining the future of contact centres - how can they move from being a necessary cost to a revenue generator for the business.
The 2023 CGI Voice of Our Clients presents the findings from our one-on-one interviews with 1,764 executives across the industries and geographies we serve. In this publication, we examine the most impactful macro trends for our clients in 2023.