Award-winning solution to simplify IBA and unlock cash flow

For many years we have been successfully supporting a network of hundreds of UK brokers and insurers in dealing with finance back-office challenges – processing over £1 billion gross written premium every year.

We’ve developed CGI Elements360 ARC-IBA to tackle the root causes of IBA difficulties, significantly reducing inefficiencies and manual processes in client and insurer money reconciliation. 

Designed and supported by our team of IBA and CASS5 experts, it ensures compliance while streamlining processes. Ours is the first platform created specifically for the insurance market, offering automated reconciliation and a collaborative workflow, building stronger broker-insurer relationships.

 

Insurance Times Award winner 

CGI Elements360 ARC-IBA has won a gold award at the Insurance Times Awards 2024 in the "Excellence in Technology – Service Provider"  category. The judging panel said:

"CGI UK really impressed us because they addressed a part of the process that people don’t usually think about. Insurance broking accounting is an absolute nightmare across the industry, yet CGI is working with firms across the industry to make a real difference quickly. It’s a strong story around the process behind the scenes."

GOLD Insurance Times Award Logo

Our ever-growing network already includes leading insurers and brokers, plus over 50% of the SME broker community.

CGI's Insurance client logos

Real results clients are achieving with CGI Elements360 ARC-IBA

Insurance consultants stood in an open space
    • Manual reconciliation reduced by up to 57%, and first-time matches improved by 12% through AI-powered automation.
    • Reconciliation accuracy improved by 24%, reducing disputes.
    • Seamless integration with PAS ensuring smooth workflows without disruption to existing processes.
    • Operational savings of around 40%, equating to £250,000 annually for credit control teams of 10–15 FTEs.
    • Improved cash flow forecasting providing insurers with accurate, real-time financial data to enhance decision-making.
    • Payment cycles accelerated and debtor profiles improved by 7%, enabling faster collections.
    • Regulatory alignment achieved with compliance built-in, leveraging deep expertise in IBA and CASS5 requirements.

    Designed with you in mind

    We know that every business is unique, with your own ways of working and investment in existing systems, which is why we design our solution around you.

     

    Work with IBA experts

    Our teams have worked in IBA teams and understand your challenges

    Make a difference to your business

    Our consultative process finds the biggest opportunities and the right business case for you.

     

    Configured to suit you

    Our adaptable solution can be configured to create a way of working that will suit your team.

    • Automated reconciliation – less queries with smart matching
    • Configurable workflow – your teams get a system that works for them
    • Intuitive UI and insights – helping your teams be more productive
    • API portal and Acturis integration – reduce rekeying and manual entry
    • Cloud platform - we run the solution, you focus on your business.
    More than just software

    Working with you, our experienced consulting teams consider your end-to-end business process to maximise the value from implementing CGI Elements360 ARC-IBA

     

    Insurance consultant talking to client

    Find out more

    Explore the platform in more detail.

    Read the factsheet

     

    See it in action

    Arrange a demo with our experts.

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