The public sector and government organisations are under increasing pressure to enhance their operations as well as reduce their operating costs. There is also increased demand from the public to have efficient and reliable services, requiring constant re-examining of processes and digital technologies.
In this white paper we will explore how we at CGI utilise process and AI driven task mining tools to accelerate As-Is and To-Be processes and transform services. To support us in this process, Soroco’s Scout AI technology is a key tool we introduce to clients to help them with their digital transformation, automation, and artificial intelligence journey.
Through assisting clients to use Scout AI, we enable the public sector and government organisations to analyse their business processes in real-time and identify bottlenecks, inefficiencies and redundancies slowing down their operations.
Find out more about the top five use cases of how process and AI driven task mining can help deliver value in the public sector.
