Advisory Services

2024-09-18 What is the ITIL service value chain, and how can it enable service improvement? Our expert explains this key principle so that you can properly apply it to deliver optimised IT services.

2024-09-18 As discussed in my previous blogs, I believe that service management is the base for any successful digital transformation initiative, and that when done well, it provides a clear path to service improvement. With this in mind, an assessment of...