Artificial intelligence

2024-11-27 I recently attended SIBOS 2024, this year hosted in Beijing, where global financial leaders gathered under the theme "Connecting the Future of Finance." This year's event showcased the industry's rapid evolution driven by innovation, regulation, and changing customer priorities. Below...

2024-10-30 A digital triplet extends the digital twin model to enable a decision-maker to use advancements in AI to interrogate the digital twin data. This includes the ability to request more situational information and to simulate and optimize outcomes under different...

2024-05-29 For centuries the financial services sector has pioneered enhanced services and engaging customer experiences (CX) through innovation. In its growing popularity, artificial intelligence (AI) is further revolutionising the industry with advancements in machine learning, predictive analytics, and natural language processing...

2024-05-15 Artificial intelligence, if agencies implement it strategically, could have a profound influence on how government agencies operate and interact with their user communities. Indeed, AI is already having an impact where agencies have begun to leverage its capabilities. AI is...

2024-05-12 As financial crime continues to increase, banks are working to improve their risk-based anti-money laundering (AML) strategies. Because of the extensive data required for AML regulatory compliance and the growing intricacy of criminal methods, banks are under pressure to continually...

2023-09-22 AI provides an opportunity to retrain the workforce on more complex and challenging work, including additional AI tool applications to further increase efficiency and improve the customer experience. The magnitude of near-term impact will vary by operational area.