The Digital Backbone delivers twelve fundamental building blocks to inspire digital transformation and unlock your organisation’s full potential. These can be implemented either individually or as a whole programme, so no matter where you are on your journey, the Digital Backbone provides a pathway for transformation success.

CGI Digital Backbone Diagram - Operating model

That’s why we made operating model a key component of the Digital Backbone, empowering you to create a robust and scalable foundation for your organisation’s everyday operations and continuous innovation. 

An effective operating model aligns your structure, processes, governance, and culture in a resilient strategy. As your organisation navigates the complexities of the ever-evolving digital age, your operating model enables adaptability, allowing you to quickly flex operations to support changing demands, enhance efficiency, mitigate risk, and improve user satisfaction. 

Our operating model proposition therefore provides key steps, best practices and lessons learned to help inspire the creation of an operating model that supports your organisational goals through constant growth and innovation:

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If you’re looking for help to build your operating model, our Business Consulting and Advisory experts have a range of offerings to enable your success:

  • Target operating model and organisation design – Our experts will deliver an operating model with supporting business capabilities that align to your overarching strategy, helping you to maximise value realisation and sustain long-term change.
  • Process excellence – We’ll gain a clear understanding of the processes behind your change programme, aligning people, processes and technology transformation with your organisational goals and strategies to enable sustainable improvement.
  • Strategic benefits management – Working together, we’ll drive alignment between your investments, projects and strategies, with clarity on the benefits delivered to ensure you will realise your goals and achieve return on investment.

 

Contact us to find out more