As user expectations evolve and workplaces become increasingly flexible, your organisation needs an efficient approach to support employees. Our network-connected smart lockers and vending machines transform on-site support, empowering your employees with fast, secure, and convenient access to the devices and peripherals they need – 24/7.

CGI smart lockers offer seamless device replacements, loans, and upgrades, empowering employees with immediate access to equipment whenever they need it. Similarly, our smart vending machines provide the same convenience for peripherals like headsets or keyboards.

This self-service, intelligent solution ensures essential tools are always available, creating a frictionless IT service experience that maximises user satisfaction. With quick access to devices, you’ll minimise disruptions, improve operational efficiency, and boost productivity across your organisation.

When the smart lockers or vending machines are integrated with our advanced user experience tool, you can also proactively resolve issues before they impact users. For example, if a hardware issue is detected on a laptop, an incident is automatically raised, and the user is notified with a code to pick up a replacement from the nearest locker.

Our fully brandable lockers and vending machines provide an innovative, future-proof solution to enhance user experience and reduce downtime, enabling:

  • Sustainability - Reducing CO2 emissions by minimising the need for daily engineer travel. Instead, devices are replenished weekly.
  • Convenient, 24/7 access - Located securely within your office’s card entry system, users can access replacement devices anytime – day, night, or weekends.
  • Enhanced security compliance - Network-connected devices are always online, fully patched, and security compliant.
  • Reporting and monitoring - Real-time data capabilities offer audit trails and usage alerts for complete visibility.
  • Quick return on investment - Proven ROI, improving efficiency and reducing support costs.
  • Remote IT support - Manage, secure and deploy additional software and configurations on stored devices

Our smart lockers are an efficient tool for modern workplace support, improving end user experiences and enabling your IT teams with advanced features.